Return and Exchange Policies

Cancellations for Accessories, Bedding and Furniture
As soon as you place your order, we begin the procurement process from your chosen furniture or accessory manufacturer(s). Once the order is placed, Artisticsensations.com LLC is financially obligated to purchase the products ordered with each respective manufacturer. With bedding orders, we begin cutting fabric immediately.
All cancellation and refund requests must be made within 24 hours of date of order. Requests made beyond the 24 hour time frame will be assessed a 25% re-stocking fee. The restocking fee includes standard items in print bedding, curtains, and sleeping bags. Custom duvets (Animal/Satin), Non Standard Bedding and pillows (customer changes backing, cording or ruffle) and crib sets are not returnable. Please choose carefully. You may also request swatches of the fabrics before you purchase to susan@artisticsensations.com. All other accessories have a 10% restocking fee.

Accessories - Returns and Exchanges
We want you to be happy with your purchase. Returns and exchanges are gladly accepted within 30 days for unused, unwashed merchandise still in its original packaging. Borders cannot be returned once opened. Please hold on to any order documentation to in order to accelerate the return or exchange. You are responsible for all shipping charges.
All merchandise is subject to the manufacturer's warranty. Artisticsensations.com will provide you with contact information for the manufacturer for repair or replacement. Please note, Artisticsensations.com and the product manufacturer are not responsible for damage to an item caused by improper care! You are responsible for understanding how to care for the items you purchase. If you have any questions, please ask.
Personalized and customized items are not returnable. On all other items, we will refund, replace or give credit according to your request less restocking fees. All return shipping costs will be the responsibility of the buyer. Bedding - Returns and Exchanges
Returns and exchanges are glady accepted within 30 days for unused, unwashed merchandise still in its original packaging.

All refunds will be assessed a 25% re-stocking fee which our manufacturers charge artisticsensations.com. The restocking fee includes standard items in print bedding, curtains, and sleeping bags. Custom duvets (Animal/Satin), Non Standard Bedding and pillows (customer changes backing, cording or ruffle) and crib sets are not returnable. Please choose carefully. You may also request swatches of the fabrics before you purchase to susan@artisticsensations.com.

Furniture - Returns and Exchanges
Because each piece of furniture is custom ordered from the manufacturer and ships directly to the customer, we are unable to accept furniture returns. Should a manufacturers defect arise, artisticsensations.com will work on your behalf to correct the problem as soon as possible. Artisticsensations.com prides ourselves in the quality of the products that we sell and the customer service we provide.
Questions? Please call 1-866-777-7738 toll free or contact us with any questions or comments.